Shipping Policy

At Norston, we understand that downtime is costly. That’s why we prioritize fast, reliable delivery across Europe.

• Order cut-off time: Orders placed before 16:00 CET are processed the same day.

• Express handling: We bring shipments directly to the air hub to ensure the fastest possible delivery.

• Delivery times:

   

  • European Union: typically 1–2 business days.

  • Other destinations: delivery times may vary depending on carrier and customs.

   

• Carriers: We use trusted express couriers (e.g. DHL, UPS, FedEx) depending on your location.

• Tracking: You will receive a tracking link by email as soon as your order has shipped.

• Shipping costs: Calculated at checkout based on your location and the weight/size of your order.

• Delays: While most shipments arrive within the stated timeframes, courier delays outside our control may occasionally occur.

If you have any questions about shipping or urgent delivery requirements, please contact us at info@norstonparts.com.